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During a recent interview with a contact at the FDIC, I asked some rather pointed questions about commercial loan portfolios and the stress that COVID-19 and other social disruptions around the country may be putting on borrowers. The conversations drifted to a hypothetical client whose entire commercial portfolio was strictly…
COVID has flipped everything on it’s head, not the least of which is Customer Service. Not the kind of customer service where you used to be able to walk up to a Teller window, but the new customer service where you have to call in to a help desk to…
One of our bank clients recently asked us to review their debit card fees vs. interchange revenue. The bank’s CEO has some creative ideas around a cards-based revenue sharing program for his bank’s customers to boost loyalty and encourage deposit account growth. He also wanted to dig into the details…
Bring a Personal Touch to Your Virtual Clients For several weeks, your branches were shut down and now your clients have been trained to use all those online tools you couldn’t figure out how to train them on prior to the crisis. This is the world we have all been…
Looking to Hire a Loan Officer? Top Four Traits of a Successful Salesperson
We wanted to ensure our pricing and contract terms were in line with those of other financial institutions. Remedy had the tools and knowledge to help us out. The process, from beginning to end, lasted about 4 months. Remedy took care of all the negotiations and simply kept us apprised of where the negotiations were at and how they were going.
Ben Hansen, CEO
RSNB Bank, Rock Springs, WY
Cornerstone Bank thanks Remedy Consulting as a strategic partner in core contract negotiation. Brian, Project Manager, streamlined the process of our core vendor renewal and advised us as to the new technologies that we could continue/implement and still receive a cost reduction on our five-year contract. We are happy to highly recommend Brian and the Remedy Team.
John Doull, President
Cornerstone Bank, Overland Park, KS
Our organization was engaged in a negotiation with our core provider for a contract renewal. Although we were already well into the process, I made the decision to hire Remedy because I felt the negotiations were taking too long and consuming too much of my management team's time.
Josh Hoppes, CEO
Mutual Savings Association, Leavenworth, KS
After completing one renewal on your own, it was evident that market pricing information was necessary for an effective negotiation. Remedy was able to provide that plus other contract information that made for a positive renewal. Remedy was able to achieve more than our expectations, including significantly lower rates.
Amy Johnson, COO
Dairy State Bank, Rice Lake, WI
